基本介紹
內容提要,圖書目錄,
內容提要
本書是“高等職業教育現代物流規劃教材”之一。
全書主要內容包括物流概述、客戶關係管理、運輸工程、倉儲管理、配送、包裝及包裝技術、採購管理、供應鏈管理、信息技術、質量管理和物流的發展趨勢,大致構成一個體系明晰的物流專業教材框架。每個章節均取材於近幾年國內外通行的專業教材和相關專業研究資料,涵蓋了當今國際物流專業方面的代表性內容。
圖書目錄
1 An Introduction to Logistics
1.1 The History and Evolution of Logistics
1.2 Definition of Logistics: Elements of Logistics
1.3 The Logistics of Business is Big and Important
Case 1 IBS Logistics
2 Customer Accommodation
2.1 Customer-focused Marketing and Customer Service
2.2 Customer Satisfaction
2.3 Customer Accommodation and Customer Retention
2.4 Setting Customer Accommodation Priorities
Case 2 Batman: Adding Value Through Customer Accommodation
3 Transportation
3.1 Road Transportation
3.2 Rail Tansportation
3.3 Maritime Transportation
3.4 Air Transportation
3.5 Pipelines
4 Warehousing
4.1 Overview
4.2 Warehouse Operations
4.3 Warehouse Planning
Case 4 Modern Warehouse Handling
5 Distribution Center
5.1 Introductions to Distribution Centre
5.2 The Function of Distribution Centre
5.3 Distribution Centre Design
Case 5 Cases of Distribution Center's Function
6 Packaging
6.1 Packaging Materials
6.2 Packaging Technology
6.3 Packaging Innovation
Case 6 Present Conditions and Development Tendency of China Carton Industry
7 Inventory Management
7.1 Inventory Types
7.2 Inventory Carrying Cost
7.3 Eeonomic Order Quantity
7.4 Managing Uncertainty
Case 7 The Smog Co. Production System
8 Ptirehasing Management
8.1 Why Purchasing is Important
8.2 Purchasing Strategies
8.3 Why Sourcing Worldwide
Case 8 The Global Sourcing Wire Harness Decision
9 Supply Chain Management
9.1 The Definition of SCM
9.2 Supply Chain Operations Reference Model
9.3 The Principles in the New Supply Chain Environment
Case 9 Dell A Global Leader in Business Excellence
10 Information Technology
10.1 Role of Information Technology in Supply Chain Management
10.2 An introduction to ERP
10.3 Commonly Used Communication Systems
