基本介紹
- 中文名：嚴基鉉
- 畢業院校：慶熙大學
- 學位/學歷：博士
- 職業：教師
- 專業方向：運營管理
- 任職院校：浙江大學
研究方向,人物經歷,學術成果,
研究方向
- 運營管理
人物經歷
工作背景
助理教授，調查與衛生政策研究中心，東國大學，韓國，2018.4-2019.2
講師，管理學院，慶熙大學，韓國，2016.3. - 2016. 6. (MBA) / 2017. 3. - 2017. 6. (研究生)
教育背景
博士運營管理, 慶熙大學, 韓國, 2017. 2
碩士服務管理,慶熙大學, 韓國, 2012. 2
學士管理學,慶熙大學, 韓國, 2010. 2
學術成果
Um, K. H., & Kim, S. M. (2019). The effects of supply chain collaboration on performance and transaction cost advantage: The moderation and nonlinear effects of governance mechanisms.International Journal of Production Economics,217(Nov)
Seo, Y. J., &Um, K. H.* (2019). The asymmetric effect of fairness and quality dimensions on satisfaction and dissatisfaction: An application of the Kano model to the interdisciplinary college program evaluation.Studies in Educational Evaluation,61(June)
Um, K. H., & Lau, A. K. (2018). Healthcare service failure: how dissatisfied patients respond to poor service quality.International Journal of Operations & Production Management
Um, K. H., & Kim, S. M. (2018). Collaboration and opportunism as mediators of the relationship between NPD project uncertainty and NPD project performance.International Journal of Project Management
Um, K. H., & Kim, S. M. (2018). Application of Fairness Theory to Medical Tourists' Dissatisfaction and Complaint Behaviors: The Moderating Role of Patient Participation in Medical Tourism.Journal of Social Service Research
Kim, S. M., &Um, K. H.*(2016). The effects of ambivalence on behavioral intention in medical tourism.Asia Pacific Journal of Tourism Research
Kim, S. M.,Um, K. H.*, Kim, H. Y., & Kim, Y. H. (2016). Hospital career management systems and their effects on the psychological state and career attitudes of nurses.Service Business
